1. Introduction
Welcome to Linford Fisheries (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website www.linfordfisheries.co.uk to purchase day tickets, apply for membership or manage your membership.
By using our website or membership system, you agree to the terms of this Privacy Policy.
 
2. Information We Collect
We may collect the following types of information:
a. Personal Information
When you register, purchase a ticket, or apply for membership, we may collect:
• Full name
• Email address
• Postal address
• Phone number
• Birthday
• Payment information (processed securely through our payment provider; we do not store card details)
• Fishing club membership details
b. Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Cookies (see Section 7 below)
 
3. How We Use Your Information
We use your information to:
• Process and manage membership applications
• Issue and confirm day tickets
• Communicate updates, news, or important notices
• Process payments securely
• Improve our website and services
• Comply with legal obligations
We will never sell your personal data.
 
4. Legal Basis for Processing (UK & EU GDPR)
We process your personal information based on:
• Contractual necessity – to provide membership and ticketing services
• Legitimate interests – to maintain and improve our operations
• Consent – for marketing communications (you can withdraw consent anytime)
• Legal obligations – to comply with applicable laws
 
5. How We Share Your Information
We may share limited personal information with:
• Payment processors (Clubmate)
• Email or marketing service providers (for communication only)
• IT and website hosting providers
All third parties are required to keep your information secure and use it only for agreed purposes.
We do not sell or rent your information to third parties.
 
6. Data Retention
We retain your personal data only as long as necessary to:
• Fulfill the purposes for which it was collected
• Comply with legal, accounting, or reporting requirements
Typically, we keep membership information for the duration of the membership plus 5yrs and ticketing records for up to 5 years.
 
7. Cookies
Our website uses cookies to improve your browsing experience and analyze website traffic.
You can manage or disable cookies in your browser settings.
 
8. Your Rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:
• Access a copy of your data
• Correct inaccurate or incomplete information
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at admin@linfordfisheries.co.uk
 
9. Data Security
We use appropriate technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access. However, no online system is completely secure, and we cannot guarantee absolute security.
 
10. Children’s Privacy
Our website and services are intended for individuals aged 16 and over.
We do not knowingly collect information from children under 16.
 
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on our website with the “last updated” date.
 
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Linford Fisheries
Email: admin@linfordfisheries.co.uk
Address: Linford Lakes Clubhouse, Wolverton Road, Milton Keynes, MK14 5AH